Privacy Policy
Welcome to Tickin! We take your privacy seriously and are committed to being transparent about how we collect, use, and share your information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your data when you use our platform, as well as your rights regarding that data. By using Tickin, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information
When you register with Tickin, we collect personal information to create and manage your account. This may include, but is not limited to:
- Name
- Email address
- Contact details
- Company or organization name
1.2 Usage Data
We automatically collect certain information about your interaction with our platform. This may include your IP address, browser type, device information, pages visited, and actions taken within the platform.
1.3 Geolocation Data
To provide attendance-tracking services, we may collect your employees’ geolocation data. This data is collected to confirm attendance and track location only where explicitly agreed upon.
1.4 Aggregated Data
We may collect aggregated data derived from your usage of Tickin. Aggregated data does not identify individuals and is used to improve and optimize our platform and services.
1.5 Sensitive Data
We avoid collecting sensitive information, such as social security numbers, financial information, or health data, unless required for specific features or regulatory compliance, and we will obtain explicit consent if required.
2. How We Use Your Information
2.1 Providing and Improving Services
We use your information to provide, maintain, and improve our services, including:
- Creating and managing accounts
- Tracking attendance and employee performance
- Providing customer support and addressing issues
2.2 Marketing and Promotional Purposes
With your consent, we may use your information to communicate with you about product updates, promotions, and special offers. These communications are tailored to improve your experience and may include insights derived from your usage data.
2.3 Research and Development
Your data may be used anonymously or in an aggregated format for research purposes to improve our services and develop new features. We may share these insights internally or with partners to analyze trends and optimize service offerings.
2.4 Security and Compliance
We use your information to monitor for fraudulent activities, enforce our terms and conditions, and comply with legal obligations. We may also use your information to detect and prevent security threats or unlawful activities.
3. Sharing Your Information
3.1 Sharing with Partners
We may share data, including aggregated and anonymized data, with third-party partners for marketing, analytics, and research purposes. These partners are contractually bound to protect your data and comply with relevant data privacy laws.
3.2 Service Providers
We engage third-party service providers to perform functions such as cloud storage, analytics, and payment processing on our behalf. These providers are obligated to protect your data and use it only for purposes specified by Tickin.
3.3 Legal and Regulatory Disclosures
In certain situations, we may disclose your information as required by law, including in response to lawful requests by public authorities, or to comply with applicable laws and regulations.
3.4 Business Transfers
If Tickin is involved in a merger, acquisition, or asset sale, your information may be transferred to the acquiring company. We will provide notice if your information becomes subject to a different privacy policy.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, it will be deleted or anonymized.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access and update the personal information we hold about you. You can do so by logging into your account or contacting us directly.
6.2 Data Deletion
You may request the deletion of your personal data, subject to certain legal obligations. We will respond to such requests within a reasonable timeframe.
6.3 Opt-Out of Marketing Communications
You may opt out of receiving marketing emails from us by following the unsubscribe link in each email. However, you may still receive non-promotional communications essential to your use of Tickin.
7. International Data Transfers
Tickin is based in Dubai, United Arab Emirates, and your information may be transferred, processed, and stored outside of your country of residence. We ensure that any transfer of your data complies with applicable data protection laws.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control the use of cookies through your browser settings, but disabling cookies may affect certain functionalities.
9. Children’s Privacy
Tickin does not knowingly collect or solicit personal information from children under the age of 16. If we become aware that we have collected data from a child under 16 without parental consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
- Email: privacy@tickinapp.com
- Address: Silicon Oasis, Dubai, United Arab Emirates
Thank you for trusting Tickin with your data. We are committed to upholding the privacy and security of your information as part of our dedication to creating a reliable and secure platform for your business.